Monroe

Core concepts

Workspaces

Each Monroe customer gets a dedicated workspace. The workspace is the unit of:

  • Billing. One subscription. Credits shared across everyone on your team.
  • State. Memory, skills, connectors, audit log all live in the workspace.
  • Isolation. Your workspace's memory, skills, connectors, and run history are isolated to your workspace. Each customer's Monroe runs fully isolated from every other customer's, with its own scoped credentials, and all data is encrypted at rest on AWS.

Adding teammates

Anyone in your workspace can send work from connected channels or email. There's no per-seat fee, so invite the whole team. Connect Slack or Microsoft Teams from the Channels page and Monroe sees approved channel context, DMs, and threaded work from that workspace. Turn on the email channel and every approved sender can write to your workspace's own Monroe address too.

Admin-only actions:

  • Connecting/disconnecting tools (OAuth scopes affect everyone)
  • Billing: plan changes, credit top-ups, and the workspace spend cap (owner-adjustable in the dashboard's Billing & usage page, under Plans & credits, within your plan's bounds)
  • Requesting a run-ledger export (CSV, via support)

Multi-workspace (Enterprise)

Bigger orgs sometimes want separate Monroes per team: e.g. an Acquisitions Monroe with deal-room and comp-data connectors, an Asset Management Monroe scoped to rent rolls and budget reporting. Multi-workspace deployments are available by arrangement on Enterprise contracts (with SSO); each workspace keeps its own dashboard today.

Workspace lifecycle

  • Created: checkout completes and your isolated workspace comes online, usually a minute or two later
  • Paused (spend cap): usage reached the monthly cap. New runs are blocked and Monroe says so in your channel; lifts when the owner raises the cap in Billing & usage, on top-up, or at renewal
  • Suspended: past-due billing, subscription canceled, or payment failed. Monroe stops and your workspace state is preserved
  • Resumed: payment recovered. Monroe is back in under 60s
  • Deleted: your data is retained for 30 days after delete, then permanently wiped along with all stored secrets

Next → credits and billing.